Customer Testimonials

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Google Oct 2, 2026

I took my car in to get serviced and was very pleased with the customer service I received. The wait was longer than expected, but John was great and was able set me up with a rental while my car was being worked on

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Google Oct 1, 2026

(Translated by Google) Excellent service and customer service. (Original) Excelente servicio y atencion al cliente.

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Google Sep 29, 2026

I bought a used Mazda here. Patrick was my salesman. The whole process was very smooth, very transparent. It took approximately 4 hours from the time I walked in to complete the sale, which is very good for buying a car. Ask for Patrick. He shoots straight.

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Google Sep 29, 2026

My wife and I recently purchased a Jaguar from this dealership and enjoyed the buying experience. We were treated with respect and the trade in and drive away was handled in one afternoon. This our third purchase from this location and we consider it again in the future.

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Google Sep 24, 2026

Quick service and transparent

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Google Sep 17, 2026

Adam was awesome as usual and easy to work with!

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Google Sep 2, 2026

Adam provided excellent service throughout my car repair experience. He was professional, knowledgeable, and kept me informed every step of the way. He took the time to explain the issues clearly and ensured everything was handled smoothly. I truly appreciate his honesty, responsiveness, and commitment to customer satisfaction. Thank you, Adam

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Google Sep 2, 2026

David Rodriguez and the Jaguar Team took great care of my vehicle! If you ever need service Range Rover/Jaguar on I10 please go see David Rodriguez!

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Google Aug 28, 2026

Dana and the team were incredible to work with. Very patient and professional! Would recommend to anyone looking for a vehicle

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Google Aug 28, 2026

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Google Aug 26, 2026

Excelent service I am very satisfied with Mathew he solve all my concern

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Google Aug 20, 2026

After sticking alot of money into a car I just bought. I was ready to say enough ! Sell it . But I took it to jaguar of San Antonio and it runs amazing now ! Thank you 😊

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Google Aug 19, 2026

Antón was great at dealer . Fast and easy purchasing my vehicle. Will definitely reach out on my next purchase

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Google Aug 17, 2026

I had an outstanding experience with Land Rover of San Antonio. From the moment I contacted Dana Napier until my vehicle arrived in Troy, Il. The customer service was professional, courteous, and welcoming. The staff took the time to listen to my needs, answer my questions, and make sure I was taken care of throughout the entire process. What impressed me most was the attention to detail and genuine commitment to customer satisfaction. I never felt rushed or like I was just another customer. The team made the experience smooth, comfortable, and stress-free. I want to say Thank you to ... Read More

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Google Aug 16, 2026

Marcella Gongora was excellent to work with. The whole process was very simple and seamless.

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Google Aug 15, 2026

I’ve been coming to this dealership and working with Danny for my services for over 3 years. He always goes out of his way to help us and resolve any issues we may have. He is the main reason we keep coming back.

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Google Aug 13, 2026

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Google Aug 12, 2026

I am super happy with the mini cooper I purchased. Nathan was the first to answer my questions and Michael sealed the deal with closing the purchase. Everyone was so kind and helpful, and I’m so glad I got the car I wanted.

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Google Aug 8, 2026

Great customer service. Danny identified all my options for service and explained in detail the work per option.

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Google Aug 6, 2026

John is always my go to when I get service. He takes great care of us and is always straight forward.

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Google Aug 6, 2026

I recently purchased a vehicle at Land Rover Jaguar and had the pleasure of working with Marseslla. From start to finish, she was absolutely fantastic! Marseslla took great care of me throughout the entire car buying process. She was professional, knowledgeable, and incredibly attentive to my needs. She made sure I understood every detail and never made me feel rushed or pressured. What stood out most was her genuine care and dedication. She went above and beyond to ensure I got exactly what I was looking for, and I felt confident and comfortable every step of the way. If you'... Read More

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Google Aug 4, 2026

Very helpful easy going good attitude,I'm very satisfied .I will request his service again.

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Google Aug 1, 2026

Patrick was professional, patient, and accommodating throughout the process. The finance department was expedient. Thank you!

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Google Aug 1, 2026

Marseslla was extremely polite and professional. She made our vehicle buying experience go smoothly. I highly recommend working with her for your next new or used vehicle purchase.

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Google Jul 31, 2026

This was the first time I used this dealership and I was extremely impressed. Matt, the rep that set up my account was knowledgeable, personable, and very efficient. The only negative on the dealership is that checking in is a “stand only” process. As I am elderly and have a bad back, a better set up would have been appreciated. I have no doubt that if I would have said something to Matt, he would’ve set something up for me. Otherwise, the personnel, accommodations and waiting area are excellent.

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Google Jul 28, 2026

I had a great experience with the service department at Jaguar San Antonio . From start to finish, they kept me informed with regular updates on the progress of my vehicle, which I really appreciated. The staff was friendly, professional, and courteous, making the entire process stress-free. It’s refreshing to receive such excellent customer service.. Thank you for taking such good care of both me and my vehicle.

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Google Jul 27, 2026

Everyone was very helpful.

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Google Jul 26, 2026

Great Service, very helpful, good advices

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Google Jul 24, 2026

As usual the service is excellent, my battery was failing and was tested and replaced without any problems or run around.

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Google Jul 22, 2026

I’ve had a consistently great experience with the service department at Land Rover. The staff is professional, knowledgeable, and always takes the time to explain what my truck needs without making me feel pressured. Communication throughout the process is excellent, and they keep me updated from start to finish. The quality of the work has always been top-notch, and my truck is returned clean and running perfectly. It’s refreshing to deal with a dealership that genuinely values its customers and stands behind its service. I highly recommend them to anyone looking for honest, reliable, and high-quality vehicle care.

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Google Jul 14, 2026

No pressure, very straight forward and efficient purchase process. Highly recommend!

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Google Jul 14, 2026

I absolutely love visiting this dealership! Everyone is always so friendly, courteous, and genuinely helpful. You can tell they truly enjoy what they do, and it makes every experience a great one. I’m definitely a customer for life! Thank you for always taking such great care of our military community. Your support and appreciation means more than you know. ❤️

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Google Jul 11, 2026

Matt was very professional and curtious

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Google Jul 11, 2026

My experience with Jaguar Land Rover in San Antonio was a very good experience specially with ANTON my sales associate. He makes sure that he answers all questions about the vehicle that I purchased, he takes the time to explain over if I get confused or if I didn’t understand always making sure I don’t feel uncomfortable for not understanding about of the technology. I really enjoyed the time ANTON was guiding me on my Purchase . Thank ANTON for all your help.

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Google Jul 10, 2026

Adam was very professional and kept me up to date on my Jaguar being serviced. 5 star performance!

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Google Jul 10, 2026

Great customer service

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Google Jul 8, 2026

We had an amazing car-buying experience at Jaguar! Edgar and Fabiola made the entire process easy, enjoyable, and completely stress-free. They were friendly, knowledgeable, and truly cared about making sure I had a great experience. I love my new vehicle, and thanks to them, along with the whole Jaguar team, we genuinely feel like part of the Jaguar family.

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Google Jul 8, 2026

Jesus provided Outstanding Automotive Care from start to finish. He was friendly, attentive, and genuinely committed to helping me get back on the road safely. He communicated every step, offered smart recommendations without upselling, and delivered flawless work. It’s rare to find a technician that combines technical excellence with this level of customer service. I left feeling confident, valued, and extremely satisfied. Thank you!!!

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Google Jul 8, 2026

Overall great experience and great customer service given by Mathew.

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Google Jul 7, 2026

Great service The first for this car. Covered by Jaguar Courtesy car took us home Great experience overall

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Google Jul 7, 2026

Great experience searching for my next vehicle. Patrick was extremely helpful and patient with us and we found the perfect suv for our family.

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Google Jul 3, 2026

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Google Jul 2, 2026

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Google Jun 29, 2026

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Google Jun 27, 2026

Service Advisor outstanding, profesional and caring Mathew Matt is the best, courtesy, professional, and honest

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Google Jun 26, 2026

The best car buying experience Ive ever had. Juan Gonzalez was professional, went above and beyond to get me out the door for desired price, and was extremely nice. I will definitely be back when its time again!

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Google Jun 24, 2026

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Google Jun 20, 2026

Always exceptional service!

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Google Jun 19, 2026

Fantastic experience, I worked directly with Jose rodriguez and will work with him in the future.

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Google Jun 18, 2026

They were great!!

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Google Jun 17, 2026

Worked with John in service dept he was very honest upfront and quick on providing services I needed. Thank you.

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Google Jun 14, 2026

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Google Jun 7, 2026

Edgar Perez provided excellent customer service throughout the entire process. He was knowledgeable, professional, and made everything quick and easy. He answered all of my questions and ensured the experience was smooth from start to finish. I appreciate his assistance and would highly recommend him to anyone looking for a hassle-free buying experience.

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Google Jun 4, 2026

Super smooth used car buying experience. Thanks Marsella and Bruce!

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Google Jun 1, 2026

Danny made sure my needs were met and got me taken care of. Went out of his way to make sure I was good to go even. Easy 5 stars

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Google Jun 1, 2026

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Google May 31, 2026

Great service and communication

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Google May 30, 2026

Amazing service will be back for major repairs. Thank you for all the time and effort you put into it and thank you for the help where needed. Hope you have a blessed rest of your day. I’ll be saying a prayer of thanks for you and your loved ones. Thank you again. Till next time🙏🏽

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Google May 30, 2026

5 stars only because there isn't an option for 6

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Google May 27, 2026

Upon 1st contact on phone with Jesus nothing was overlooked in setting up appointment for service of our Jaguar XJ8, along with accurate steps that progressed as Jesus described would take place. Entire staff like Orlando in Parts, Loading Dock personnel, Sales Staff and Blonde Haired Woman who directed me to the Aromatic Coffee in the Air etc that was beyond any establishment I have ever encountered. Even the Maintenance Girl presented a Welcomed Good Morning as did the Sales Force BTW. Jesus is an asset to Jaguar Land Rover as are the Entire Team of this Most Wonderful One ... Read More

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Google May 26, 2026

Nathan and Eduardo sales Gentleman at LandRover very professional and went out of their way to make my buying experience and process a success !

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Google May 25, 2026

If you need any assistance Danny is your guy!!! I appreciate your help my good sir, I hope I don’t need help anytime soon but if I do I know where to go!!! GO SPURS GO!!!!

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Google May 23, 2026

I had a great experience getting my new truck. Friendly service Everything was smooth and easy. I would recommend this dealership

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Google May 22, 2026

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Google May 20, 2026

Great

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Google May 15, 2026

Experience was great Jesus keep me informed all through the process which was appreciated. I was greeted with respect. Which you don’t find much these days. My car was fixed in a timely manner. Great job Jesus !

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Google May 13, 2026

Highly recommended for purchasing a vehicle. Ask for Nathan gold star service.

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Google May 13, 2026

Nathan provided excellent service and was able to manage my work schedule into the negotiations and ultimate purchase process in store. I had to take multiple work meetings during the paperwork process and he was able to provide their conference room for me to manage my work schedule. My wife was very happy with her vehicle and the home delivery service helped us manage a busy family weekend.

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Google May 12, 2026

This was the best car buying experience I’ve ever had! They are so nice and kind and willing to help. They didn’t talk down or belittle me. The process was fast and they make sure you have everything you need. I also needed extra paperwork signed on a later date and they helped me out with that too. Edgar and Amber were the greatest help! Looking forward to seeing ya’ll again. Thank you so much!

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Google May 12, 2026

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Google May 10, 2026

Buying a car can often be a stressful experience, but Patrick Huygen at Jaguar San Antonio made it an absolute pleasure!♡ The entire trade-in and new purchase was handled with incredible efficiency. Patrick kept me informed at every step, making sure all the paperwork was organized and the vehicle was prepped to perfection. It is clear that he takes great pride in his work and truly cares about the satisfaction of his clients! Two weeks with my new vehicle and I couldn't be happier!♡

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Google May 9, 2026

Great service and attention to detail!

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Google May 8, 2026

Attentive and professional.

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Google May 6, 2026

Matthew was the best! Thank you for taking care of my vehicle! No hassle!

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Google May 5, 2026

Excellent costumer service. I was early for my appointment and I texted my sales representative from the parking lot. A few seconds later he was outside greeting me and showing me the car. The whole staff was really friendly and attentive. I definitely recommend this dealership.

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Google May 1, 2026

FANTASTIC SERVICE, friendly faces and not shy employees. Service, parts and front desk are very nice a s always helpful!

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Google May 1, 2026

Exceptional service. Accurate diagnosis and impeccable work. Friendly, communicative and regularly go the extra mile to earn customer satisfaction. Specific shout out to Micheal in sales and John in service.

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Google Apr 30, 2026

Always great service! John and Adam have been very helpful

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Google Apr 26, 2026

Fast and courteous!! They take great care of our cars!!

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Google Apr 25, 2026

courteous professional service

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Google Apr 19, 2026

I just purchased a vehicle from Jaguar Land Rover San Antonio and I was really satisfied with the excellent service provided by all! Joey was wonderful to work with and I can only hope that I might be able to come back in the future to work with him again. He was kind yet straightforward and very personable. I was not disappointed in any part of the process and wish every buying experience was that smooth.

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Google Apr 16, 2026

Matthew and the service department were great! Glad I chose a different Jag dealership to get my vehicle checked out and I look forward to a long relationship there, too.

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Google Apr 14, 2026

Mr. Dana is AMAZING! His level of professionalism, follow-thru and customer service are beyond reproach. My car purchase started a day before his vacation and he continued to ensure my experience went smoothly. He left me in the very capable hands of Mr. Anton, who was just as great. My son was so elated with his first car! My husband and I will DEFINITELY be back.👍🏾🏆🥇

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Google Apr 10, 2026

My buying experience was amazing with my sales person juan Gonzalez, no pressure and good prices

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Google Apr 4, 2026

Great customer service!! Great Communication!!

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Google Apr 3, 2026

What an easy and pleasant experience. The way car buying should be. I feel lucky that our sales representative was Jackson Dailey. He had all the answers and explained the vehicle perfectly. Jackson was very accommodating working towards a deal we were comfortable making and we couldn’t be happier with the outcome. Jaguar San Antonio was aces. Thank you.

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Google Apr 2, 2026

Patrick was awesome! Worked thru buying process quickly, explained everything up front and made it easy!

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Google Apr 1, 2026

Took my Jag in for service. Adam was outstanding! Got my vehicle in and out within 1 day! Thanks for the efficiency Adam!

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Google Mar 30, 2026

Matthew did a very professional job, he kept us well informed and was pleasant to work with. Will ask for Matthew for future visits to JLR in San Antonio. Thanks, Guy

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Google Mar 27, 2026

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Google Mar 27, 2026

Great experience

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Google Mar 26, 2026

Patrick was the most patient and professional sales person I’ve ever had in my life. He worked so hard to get me in the Genesis that I purchased and I’m just very happy about my entire day with him.

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Google Mar 25, 2026

Arturo is the man

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Google Mar 25, 2026

The level of professionalism, courtesy, expertise, and customer care were superb. I cannot fully express what an amazing experience I had with Jaguar of San Antonio. Thank you!

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Google Mar 25, 2026

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Google Mar 24, 2026

Amazing people from the front desk to salesmen. Atmosphere was warming and welcoming

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Google Mar 21, 2026

Jaguar of San Antonio treated us so well with respect and just really made us feel valued now. Anything Jaguar still expensive but it was such a great experience dealing with everyone there. Clean atmosphere. Just people of good character

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Google Mar 21, 2026

Overall great sales experience. Drove in to purchase a new-to-me MB GLS. The staff are very welcoming and nice. I really enjoyed the easy process and seamless transaction. Both of my sales consultants knew quite a bit about the features of my car despite that it’s not a make sold at their dealership. There’s a fix they’re going to correct on the exterior. However, after driving a few days, I can tell the AC is not blowing air out the driver vents as it should and there are a few areas in the exterior paint that were ... Read More

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Google Mar 20, 2026

Always pleasant service and great explanations to all questions

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Google Mar 17, 2026

I felt very comfortable with my Salesman. He did a great job, answered all my questions and I left with a vehicle that I'm happy with and I feel it was the price right… Thanks for a great experience.


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